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FAQ

How do I place an order?

You place an order by clicking on the product you are interested in, select quantity and select size if available as an option. The quantity discounts are deducted when you get to checkout.

Click on the add to cart button or buy now, when you click on the add to cart button, you will see the shopping cart on the right side, if you click on buy now, you will go directly to the checkout. When you're done, click on checkout, fill in your details and follow the step-by-step instructions that appear. If you have any questions, don't hesitate to contact me.

You can also place your order verbally, send me an SMS and I will call you, then you pay with Swish.

Payment and shipping

You can pay with PayPal and Klarna, they accept most credit cards, you can get an invoice and split yours. payment and send to a different delivery address than the billing address.

Deliveries are made with PostNord, smaller packages with a trackable waybill, delivered to your mailbox within 1-2 working days, if the package is too large, it is delivered to your nearest delivery point.

For larger packages, it is delivered directly to your delivery location within 1-2 working days.

Shipping costs are added at checkout.

General Terms and Conditions

Seller: Åsa Spång Frölund (Design by Åsa)

VAT registration number: SE650806128701

Registered F tax

Torpängsvägen 7 - 148 60 STORA VIKA - Sweden

Feel free to contact me if you have any questions:

kundtjanst@designbyasa.se

Send SMS 0731 408 408 and I will call you back

PAYMENT

You can make the payment via the payment providers; PayPal and Klarna.

Read more here

Returns & Refunds

We comply with the Distance Contracts Act and thus you have the right to return ordered goods without giving any reason. You cancel your purchase by notifying us within 14 days of receiving your order (or at most). The item must be returned well packaged, in good condition and in the original box.

Returns are at your own expense unless the product is defective or we have packed it incorrectly. Returns must be sent as a letter or package, not cash on delivery.

14 days open purchase.

Read more here

Privacy Policy (GDPR)

Design by Åsa protects everyone's personal privacy and in this privacy policy you can find out how we collect, use and manage personal information.

If you have questions regarding privacy and data protection, you can contact me via e-mail kundtjanst@designbyasa.se

When you contact me via one of our forms here on the website, you accept our privacy policy and the processing of your personal data. In addition to this, you agree that we may communicate with you via digital channels such as e-mail and the like.

Read more here

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